1. Credit Card (Visa/Master/Amex)
2 Wire/Bank Transfer
*We have U.S bank account and European bank account. So you don't need to transfer internationaly.
Shipped via FedEx International Priority.
Normally,Item will be shipped in 1-2 working days after payment received.
Tracking number will be provided, and insurance will cover if the item is damaged or missing in the shipping process.
International buyer has a responsibility to pay import duties, taxes or charges. (ex VAT/GST)
We do not accept to declare lower value on shipping label or invoice.We will declare full value of them.
If you would like to know how much it will be, please check approximate cost below.
Import Duty Calculator - SimplyDuty
These costs normally collected by courier when you pick up item or after your receive.
We accept return in the case of shipping mistake or item defect in 14 days after your receive.
- Can I check the actual item at the store?
-Yes, You can check it at the store.
- Can I ask reserve the watch?
-No, we do not reserve a watch until payment completed because we also sell our products on online store.
- Can you adjust my bracelet?
-Yes,If you indicate your approximate arm circumference when you place an order, we will adjust it and send it to you.
(*Riveted bracelets and Folded bracelets need to be adjusted by our watchmaker, so please allow a little time for this.)
- How long does it take for "delivery after service"?
-Please allow approximately 1month to 1.5 months from the time of order.
(*It may take a little longer depending on the schedule of the wacthmaker and the number of customers.)
- Is there a payment deadline? (Bank transfer)
-If we cannot confirm your payment within 2 days of your order, we will cancel your order.
- Can I order by cash on delivery?
-No, we do not accept cash on delivery.
- Do you accept installment payments or BNPL(Buy Now Pay Later)?
-No, We do not support installment payments or BNPL.
- Do you ship internationally?
-Yes, we ship via FedEx International Priority.
(*Customs duties and import taxes are the responsibility of the customer, so please pay them upon or before receiving the package.)